National Home Health Care Serv

The Agency failed to conduct staff training, relative to the Agency's Emergency Preparedness Plan.

The Agency failed to conduct testing of the emergency preparedness plan to ensure the effectiveness of plan for the year 2024. Findings include: 1. The Agency's Emergency Preparedness Plan binders were reviewed on 12/30/25. The Emergency Preparedness Plan lacked documentation that testing exercises…

The Agency failed to ensure Pts. received a copy of the Agency's transfer and discharge policy.

The Agency failed to ensure that the Pt. / representative participate and consent to care and services provided by the Agency.

The Agency failed to conduct staff training relative to the Agency's Emergency Preparedness Plan.

The Agency failed to ensure it has a COVID-19 staff vaccination policy which includes criteria for Administration to evaluate and either accept or reject employee requests for exemption from the COVID-19 vaccination, as well as what precautions the Agency will take to ensure staff who decline to be…

The Agency failed to inform the Pt./patient's representative in writing of the disciplines to furnish care, and the frequency of visits.

The Agency failed to ensure Pts. were provided with the correct address to file a concern or complaint with the Illinois Department of Public Health.

The Agency failed to ensure the comprehensive assessment was updated.

The Agency failed to ensure PsOC accurately listed Pt. medications.

The Agency failed to ensure Agency staff complete a summary at discharge.

The Plans of Care (PsOC) lacked some of the required specific care interventions.

The home medications did not match the Medication Profile, dated 11/06/19.