Mercyhealth at Home

In 3 of 17 (Pts. #9, 4 and 10) clinical records reviewed, the Agency failed to ensure that staff provided services ordered in the POC.

In 5 of 17 (Pts. #7, 8, 5, 16, and 17) clinical records reviewed, the Agency failed to ensure that documentation entered into the clinical record was complete.

In 6 of 17 (Pts. #1, 12, 9, 4, 5 and 16) clinical records reviewed, the Agency failed to ensure the PsOC included patient-specific interventions, education and measurable outcomes.

The Agency failed to ensure informed consents contained the disciplines that will provide care and the frequency of visits.

The Agency failed to ensure services were provided as ordered by the Physician in the Plan of Care.

The Aide supervision was not conducted onsite at the patient's home, by the RN every 14 days.