Mercy-Memorial Home Health

The agency failed to follow its policy and procedure (P&P) for one of 17 sampled patients (Patient 9) regarding the disposal of sharps container with contaminated needles and syringes.

The agency failed to follow their policy on Patient’s Rights for one of 17 sampled patients (Patient 6) when: Patient 6 and his family member (FM 2) were not provided the “EXPLANATION OF SERVICE COVERAGE” (EOSC) in a language that they could read.

The agency failed to ensure five of 17 sampled patients (Patient 2, Patient 3, Patient 8, Patient 9 and Patient 10) were provided with accurate medication reconciliation (reviewing every medication a patient is taking regularly/occasionally as ordered by the patient's provider) at each skilled…

The facility failed to notify the physician of a change in condition (COC) for one of 17 sampled patients (Patient 10).

The agency failed to follow it's policies and procedure (P & P) regarding contaminated waste disposal, cleaning and disinfecting patient care equipment for two of 17 sampled patients (Patient 16 and Patient 17).

The agency failed to accurately complete the medication reconciliation and update medication profile for two of 17 sampled patients (Patient 15 and Patient 16).

The agency failed to develop a plan of care for one of 17 sampled patients (Patient 15).

The agency failed to ensure staff notified the physician of refused treatment for two of 17 sampled patients (Patient 5 and Patient 1).