Mercy Home Care

The agency: 1) failed to ensure all services, medications and/or treatments required by the patient to meet his/her needs were included on each patient's Plan of Care (G574); 2) failed to promptly alert the relevant physician to any changes in the patient's condition or needs that suggest that…

The agency failed to ensure the accurate completion of all components comprising the Plan of Care, including types of services required and patient-specific interventions to meet their needs for 1 of 3 sampled patients (Patient #2).

The agency failed to notify the physician of changes in patient condition or needs that suggest an alteration to the Plan of Care for 1 of 2 sampled patients with indwelling foley catheters.