Mederi Caretenders

The Home Health Agency (HHA) failed to ensure the skilled nursing and speech therapy services were provided as ordered in the plan of care for 3 of 13 sampled patients clinical record reviewed for skilled nursing and speech therapy services (Patients #10, #12, and #13) The findings include: 1)…

The Home Health Agency (HHA) failed to ensure coordination of care for 2 of 14 sampled patients.

The Home Health Agency (HHA) failed to ensure skilled services were provided as per the physician's signed Plan of Care for 2 of 14 sampled patients (Patient #8 and Patient #10).

The Home Health Agency (HHA) failed to ensure complete and accurate clinical records for 3 of 14 sampled patients; the Plan of Care and or orders for Patient #3 and Patient #8 were inaccurate and a Skilled Nursing note for Patient #7 was inaccurate (Patient #3, Patient #8 and Patient #7).

The Home Health Agency (HHA) failed to follow the physician's ordered POC (Plan of Care) for the frequency of the SN (Skilled Nurse)'s visits for 1 of 10 sampled patients (Patient #7).

The Home Health Agency (HHA) failed to ensure an accurate and complete record for 1 of 10 sampled patients; as evidenced by the failure to document O2 SAT (Oxygen Saturation level) results, utilizing Pulse Oximetry, in the patient's record (Patient #7).