Maxim Healthcare Services, Inc.

Staff interview the plan of care lacked the following elements of: description of the patient’s risk for emergency department visits/hospital readmission, patient specific goals, and information related to advanced directed for 6 of 7 patients (1,3, 4, 5, 6, and 7).

Staff interviews the agency staff failed to practice hand hygiene [wash hands] in accordance with agency policy for 1 of 3 patients who received home visits [# 4]. The findings included: The policy Hand Hygiene was provided by the agency Administrator on 2/21/18 at approximately 9:00 a.m.