Maxim Healthcare Services Inc

The agency failed to ensure plans of care were individualized and visits were provided based on patient needs for 4 of 10 clinical records reviewed.

The agency failed to ensure all visits were made as ordered on the plan of care for 3 of 10 clinical records reviewed.

The agency failed to ensure all staff followed infection control policies and procedures for 2 of 3 home visit observations.

The agency failed to ensure the home health aides (HHA) followed the aide care plans for 2 of 3 clinical records reviewed of patients receiving HHA services.

The agency failed to ensure the care plan was coordinated with the initial assessment for 1 of 10 clinical records reviewed.

The agency failed to ensure the physician was notified of missed visits/ shifts for 1 of 10 clinical records reviewed.