Maxicare Homehealth Inc

The agency failed to monitor, manage, and maintain the equipment used to access the web-based electronic medical record (EMR) system.

The agency failed to ensure two patients (Patient (P)2 and P6) from a total of seven medical records reviewed were not seen for an initial assessment within 48 hours of referral, or within 48 hours hospital discharge, or on the practitioner's ordered start of care date.

The agency failed to ensure five of seven patients (Patient (P)1, P3, P4, P6 and P7) reviewed had a plan of care (POC) that included all required items.

The agency failed to ensure that physician or other practitioner orders were followed as indicated in the Plan of Care (POC) for four of seven patients (Patient (P)1, P2, P3, and P6) when staff did not document patients' blood sugar, medication teaching, diabetic foot checks, or the weight of a…