Matrix Home Care Services of New Mexico, LLC

The facility failed to ensure written policies were in place for influenza and pneumococcal vaccinations for patients who may or may not want to receive the vaccinations.

G682 Based on observation, staff interview, and review of agency policies and procedures, the agency failed to ensure the Skilled Nurse (SN) performed wound care with appropriate hand hygiene (washing hands with soap and water or alcohol-based hand rub/ABHR) after glove removal and failed to…

G514 Based on medical record review, staff interview, and review of agency policy, the agency failed to ensure the Registered Nurse (RN) completed the initial assessment of patient needs within 48 hours of the referral date for one of seven medical records reviewed (Patient (P)2).

The facility failed to review and revise the POC (Plan of Care) for 1 (P#1) of 3 patients observed during home visits.

The facility failed to follow acceptable standards for infection prevention for 2 (P#2 and 3) of 3 patients reviewed during home visits.

The agency failed to complete a competency evaluation that was performed by a registered nurse in consultation with other skilled professionals, as appropriate for 1 home health Aides (HHA), (S#7) of 7 (S#2, S#3, S#4, S#7, S#8, S#9,S#10) staff files reviewed.

The facility failed to provide a home health aide (HHA) with at least 12 hours of in-service training during each 12-month period for 2 (S#7 and S#10) of 2 (S#7 and S#10) HHA personnel files reviewed.

The agency failed to ensure the medications the patient is currently using for 3 (P#1, 2 and 3) of 3 patients observed during home visits.

The facility failed to provide a service ordered by the physician as indicated in the plan of care for 1 (P#1) of 3 patients reviewed during home visits.