Marilu Home Health Care Inc

The Home Health Agency failed to honor the patient's right by assigning to 1 out of 3 Sampled Patients (SP) a Home Health Aide (HHA) who can't communicate in the patient's native language.

The Home Health Agency failed to develop and provide an individualized Plan of Care (POC) that contains the home health services to be provided; that identifies patient-specific measurable outcomes and goals; and which is established; periodically reviewed and signed by a physician for 2 out 3…

The Home Health Agency failed to follow the physician's order for 1 out of 3 Sampled Patients (SP).

The Home Health Agency failed to ensure that 2 out 3 Sampled Patients (SP)'s records contained the current comprehensive assessment, including all of the assessments from the most recent home health admission, clinical notes, plans of care, and physician orders.

The Home Health Agency failed to coordinate care delivery to meet the patient's needs by assigning the patient a Home Health Aide that she is able to communicate with the patient, and by failing to provide Home Health Aide services as ordered by the physician for 1 out 3 Sampled Patients (SP).

The Home Health Agency failed: to provide an accurate visit schedule, including frequency of visits by the Home Health Agency personnel and personnel acting on behalf of the Home Health Agency to 1 out of 3 Sampled Patients (SP).

The Home Health Agency failed to ensure that onsite Registered Nurse (RN) supervisory visits were conducted to evaluate the care rendered by the Home Health Aide (HHA) at a minimum of every 2 weeks for 1 out of 3 Sampled Patients (SP) receiving skilled services and Home Health Aide Services.

The Home Health Agency failed to document in the home health aide supervision the following element: Honoring patient rights, and maintaining an open communication process in 1 out of 3 Sampled Patients (SP).

The Home Health Agency failed to ensure that 2 out 3 Sampled Patients (SP)'s records contained the current comprehensive assessment, including all of the assessments from the most recent home health admission, clinical notes, plans of care, and physician orders.

The provider failed to provide advance notice of discharge to 1 out 3 Sampled Patients.

The provider failed to ensure that the plan of care for 3 out of 3 (SP#1, SP#2, and SP#3) sample patients (SP) contain all medications, treatments and advance directives information.

The provider failed to record all patient care orders in the plan of care for 1 out of 3 (SP#1) Sampled Patients (SP).

The provider failed to ensure that services ordered in the plan of care for 1 out of 3 (#1) sample patients (SP) were followed.

The provider failed to prepare clinical notes for services provided to 2 out of 3 Sample Patients (SP).