Latona Home Health Services, LLC

The agency failed to ensure three (3) of three (3) active patients received the contact information for the local (offices which serve the area in which the patient resides) Area Agency on Aging, Centers of Independent Living, Protection and Advocacy Agency, Aging and Disability Resource Center and…

The agency failed to ensure written information/instructions regarding the patient's right to access auxiliary aids (accessible web sites, assistive aids identified in the American's with Disabilities Act) and language services, and the means/processes to access those services, were provided to…

The agency failed to ensure the "Home Health Certification and Plan of Care" included a description of the patient's risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors for five (5) of five (5) active patients.

The agency failed to ensure written instructions regarding visit frequencies had been provided to three (3) of three (3) patients for whom a home visit was conducted.