Lakeview Village Home Health

The agency failed to ensure the EPP included documentation of efforts to contact the local, regional, State, or Federal emergency preparedness officials, and include a process for cooperation and collaboration with the local, regional, State, or Federal emergency preparedness officials.

The agency failed to provide evidence or documentation showing participation in a community-based emergency exercise.

Staff interview the home health agency skilled staff failed to ensure the patient's right to participate in , be informed about, and consent or refuse care in advance of and during treatment with respect to the disciplines that will furnish the care and the frequency of visits for 11 of 13 sample…

The home health agency (HHA) failed to provide the patient and caregiver a copy of written instructions outlining visit schedule including frequency of visits by HHA personnel for 13 of 13 Patients (Patients 1 - 13).

The home health agency (HHA) failed to provide the patient and caregiver a copy of written instructions outlining medication schedule/instructions, including medication name, dosage, frequency, and which medications would be administered by HHA personnel for 13 of 13 Patients (Patients 1 - 13).

The home health agency (HHA) failed to send a transfer summary to the facility where the patient was receiving in-patient health care services for 5 of 5 patients (Patients 1, 3, 5, 8, and 13).

Based observations, clinical record reviews and staff interview the home health agency skilled staff failed to assume the responsibility to ensure: 1. Each patient's plan of care was individualized for five of five open sampled patients, (Patients 1, 2, 3, 4 and 5); and, two of two closed sampled…

Based observations, clinical record reviews and staff interview the home health agency failed to ensure the plan of care was individualized to include: 1. Patient-specific reasons the physician ordered medications to be taken by the patient as needed (PRN) in the medication section of the plan of…