Journeycare Home Health

The Agency failed to have a communication plan that meets the requirements.

The Agency failed to conduct testing of the Agency's Emergency Preparedness Plan since 2023. Findings Include: 1. The Agency's Emergency Preparedness Plan was reviewed on 12/17/25. The Emergency Preparedness Plan lacked documentation indicating that the Agency conducted any testing of the Plan.

The Agency failed to ensure the PsOC were reviewed by the Physician and the orders were followed.

(Pt.#3) reviewed receiving HHA services, the Agency failed ensure that the written Pt. care instruction was individualized and based on RN assessment of Pt. needs.

The Agency failed to provide the name and contact information of the Administrator to the Pts. and their families on admission.

The Agency failed to ensure that the PsOC included all the requirements.

In 2 of 17 (Pts.#12 and 15) clinical records reviewed, the Agency failed to ensure staff administered medications and wound treatment as ordered by a physician.

The Agency failed to provide the name and contact information of the Clinical Manager to the Pts. and their families on admission.

The Agency failed to conduct HHA supervisory visits as required.