Intrinsic, Inc

The agency failed to conduct distinct performance improvement projects annually that reflected the scope, complexity, and past performance of the HHA's services and operations, and failed to document the quality improvement projects undertaken, the reasons for conducting these projects, and the…

The agency failed to promptly notify the physician to any changes in the patient's condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered for two (2) of five (5) active clinical records reviewed (CR2 & CR5).

Skilled professional services failed to assume responsibility of the patient and conduct ongoing an assessment of the patient for four (4) of five (5) clinical records reviewed receiving occupational therapy (OT) service (CR2, CR3, CR5, & CR7).

The agency failed to ensure skilled professionals followed accepted standards of practice for two (2) of three (3) home visits (HV1 & HV2).

The agency failed to provide the patient a written individualized emergency preparedness plan in accordance with §485.44 (comprehensive assessment) for three (3) of three (3) home visits (CR5, CR6, & CR7).

The agency failed to follow accepted standards of practice.

The skilled professional failed to provide an ongoing interdisciplinary assessment of the patient for seven (7) of seven (7) clinical records reviewed receiving physical therapy (PT) and or occupational therapy (OT) services (CR3, CR5, CR8, CR11, CR12, CR14, & CR15).