Interim Healthcare of Cedar Bluff

The Home Health Agency (HHA) failed to (1) complete a thorough review of all the medications the patient was taking to identify any potential drug interactions or duplicate drug therapy (2) develop policies that guided staff if a concern was identified that should be report to the primary care…

The Home Health Agency (HHA) failed to provide the patient with a written schedule of medication for seven of seven patients (Patient (P) 11, P12, P13, P14, P15, P16, and P17) reviewed during home visit observations of 17 sample patients.

The agency failed to ensure that a patient received services as outlined in the plan of care.

The agency failed to send the patient's discharge summary to the primary care physician within 5 business days of the patient's discharge for two (2) of five (5) discharged patients in the survey sample (Clinical records #4 and #5).

The agency failed to ensure drugs, services, and treatments were administered only as ordered by a physician for three (3) of ten (10) clinical records reviewed in the survey sample.

The agency failed to ensure that agency professional staff promptly alert the patient's physician to any changes that suggest a need to alter the patient's plan of care for two (2) of ten (10) clinical records in the survey sample (Clinical records: 2 and 9).