Home Care Services of Northwest Indiana

The home health agency failed to ensure all clinical records were clear, complete and appropriately authenticated in 5 of 7 clinical records reviewed.

The agency failed to provide services and treatments only as ordered by a physician in 2 of 5 records reviewed.

The home health agency failed to ensure the state agency was notified of the facility location change and the change of the facility parent and branch prior to the home health agency making changes to the organization.

The home health agency failed to ensure patients received the services ordered in the plan of care in 1 of 2 clinical records reviewed needing only skilled nursing services out of a total of 10 clinical records reviewed.

The home health agency failed to ensure all employees practiced standard precautions and followed agency infection control policies and procedures at 1 of 4 home health visits.

The agency failed to ensure the registered nurse provided a complete and appropriate care plan for the home health aide [HHA] in 1 of 1 home visits conducted with a home health aide.

The agency failed to ensure the individualized plan of care included all treatment orders in 3 of 3 clinical records reviewed needing wound care, out of a total of 10 clinical records reviewed.

The agency failed to ensure the skilled nurse promptly informed the physician of patient assessment findings outside of the patient's normal parameters in 2 of 2 clinical records reviewed of patients receiving only skilled nursing services, out of a total of 10 clinical records reviewed.

The home health agency failed to ensure they coordinated care with other health care providers that provided care to agency patients in 1 of 2 discharge records reviewed, out of a total of 10 clinical records reviewed.

The home health agency failed to ensure their patients received a written visit schedule in 2 of 4 home visits conducted.

The home health agency failed to ensure the name of the new administrator and clinical manager was disclosed to the state agency.