Home Care Providers of Texas

The agency failed to assure coordination of services between the Agency and a surgeon involved in the care for 1 (Patient #1) of 3 active patient records reviewed who received wound care services from the agency.

LVN A failed to report pertinent changes in wound status to the patient’s family, the RN CM, and physician.

The agency failed to ensure each patient received the home health services that were written in an individualized plan of care on 1 (Patient 3) of 7 client records reviewed under the category of licensed and certified.

The agency failed to self-report a complaint of alleged ANE (Abuse, Neglect or Exploitation) within 24 hours to the Texas Health and Human Services (HHSC), formerly known as Texas Department of Aging and Disability Services (DADS) and DFPS (Department of Family and Protective Services), and other…

The agency failed to promptly alert the physician to a documented change in a patient's health status.