Helpinghands Homecare Services of Northern Virgini

The agency's emergency's plan failed to address the types of services the agency has the ability to provide in an emergency.

The agency failed to develop and implement emergency preparedness policies and procedures in regards to their process for ensuring cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials' efforts to ensure an integrated response during a…

The agency's emergency's preparedness policy and procedures failed to include procedures to inform State and local emergency preparedness officials about home health patients in need of evacuation from their residences.

The agency's emergency's preparedness policy and procedures failed to include the procedures to follow up with on-duty staff and patients.

The agency's emergency's preparedness policy and procedures failed to include a policy for medical documents.

The agency's emergency's preparedness policy and procedures failed to include a policy and procedure for the use of volunteers in an emergency or for emergency staffing needs.

The agency's emergency's preparedness communication plan failed to include the names and contact information for all entities providing services under arrangement.

The agency's emergency's preparedness policy failed to include methods for sharing medical documentation for patients with other health providers to maintain continuity of care.

The agency failed to implement a training and testing program Findings: The agency's emergency preparedness plan and policies and procedures were reviewed in the agency on 1/30/2018. The agency failed to include the development and maintain an emergency preparedness training and testing program.

The agency failed to ensure that care followed the written plans of care and physician's orders for two (2) of (10) medical records in the survey sample (Medical record #'s 1 and 2) The findings: Ten (10) medical records were reviewed in the agency on January 30, 2018 with the following findings…

The agency failed to follow the written plan of care for one (1) of ten (10) records reviewed in the survey sample.