Helping Hands Home Healthcare and Staffing , LLC

The Governing Body failed to develop and maintain an emergency preparedness training program that was implemented upon hire and completed annually thereafter.

For 7 of 18 employees, the Agency failed to ensure staff received infection control/prevention education upon hire, and for 17 of 18 employees, the Agency failed to ensure staff received continued annual infection control/prevention education.

For 2 of 3 patients (Pt #2 and Pt #3) home visits observed, the Agency failed to ensure medication reconciliation was complete and accurate.

In 2 of 7 (Pt #3 and Pt #5) patients' records reviewed, the Agency failed to ensure the Plan of Care (POC) included accurate patient care orders.

1 of 7 charts lacked the Supervision of Licensed Practical Nurse (LPN).