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Heartland Home Health

(989) 667-34401320 Waldo Ave, Suite 300, Midland, MI 48642
CMS Certification Number 237162 · Non-Profit · Medicare-certified since 09/19/1984
13deficiencies since 2018
1serious
1inspections
3.5CMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-21; CMS agency list file dated 2026-09-21. What the labels mean

Inspection 2018-06-07

· Recertification, Sample Validation · 13 deficiencies · CMS source report (PDF)
Serious Skilled Professional Services

The Agency (HHA) failed to ensure that wound care services were administered in accordance with the Physician's orders and the plan of care in 2 records where wound care services were ordered, from a total of 17 sampled records reviewed (MR #3 and #15), resulting in the potential for delayed…

Source: CMS Form 2567, inspection 2018-06-07, tag G0700 · view on CMS
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Moderate Infection Prevention

The Agency (HHA) failed to ensure the skilled nurse (SN) followed accepted Infection Control standards of practice during wound care for 1 of 1 patient requiring wound care treatment, from a total sample of 17 sampled records reviewed (MR #3), resulting in the potential for transmission of…

Source: CMS Form 2567, inspection 2018-06-07, tag G0682 · view on CMS
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Moderate Home Health Aide Assignments And Duties

The Registered Nurse (RN) and the Occupational Therapist (OT) failed to ensure safety precautions were included on the home health aides written plan of care in 2 of 2 records where home health aide services were being provided, from a total of 17 records reviewed, (MR's #1 and 16), for a potential…

Source: CMS Form 2567, inspection 2018-06-07, tag G0798 · view on CMS
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Minor Have A Confidential Clinical Record

The Agency (HHA) failed to ensure the patient's right to privacy was protected in an undisclosed amount of unsecured medical records discovered during a branch site visit.

Source: CMS Form 2567, inspection 2018-06-07, tag G0438 · view on CMS
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Minor Skilled Professional Performs Assessment

The physical therapist failed to complete the comprehensive assessment and document all of the immediate care and support needs of the patient for 2 of 3 start of care assessments completed by the physical therapist (M.R. #14 and 15), in a total sample of 17 records reviewed, for a potential of…

Source: CMS Form 2567, inspection 2018-06-07, tag G0516 · view on CMS
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Minor Health, Psychosocial, Functional, Cognition

The Agency failed to conduct a patient-specific, comprehensive assessment that accurately reflected the patient's current health status based on past medical history that included dates of onset, exacerbations, treatments and outcomes, and history of events leading to current home care needs; and…

Source: CMS Form 2567, inspection 2018-06-07, tag G0528 · view on CMS
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Minor A Review Of All Current Medications

The Agency (HHA) failed to ensure the comprehensive assessment included a review of all medications to determine any adverse effects; failed to document the findings of the drug regime review as required and failed to ensure the physician was notified of potential drug interactions in 8 records…

Source: CMS Form 2567, inspection 2018-06-07, tag G0536 · view on CMS
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Minor Plan Of Care Must Include The Following

The Home Health Agency failed to ensure the Plan of Care included safety measures, and blood sugar parameters to protect against injury, and any other pertinent information in 7 of 17 records reviewed (M.R.#s 7, 8, 9, 12, 14, 15, 16, 4, and 5) out of a total of 17 records reviewed, resulting in a…

Source: CMS Form 2567, inspection 2018-06-07, tag G0574 · view on CMS
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Minor Provide Services In The Plan Of Care

The agency (HHA) failed to ensure that nursing services were administered in accordance with the physician's orders and the plan of care (POC) in 2 of 2 record with required wound care services, from a total of 17 records reviewed (MR #3 and #15) resulting in the potential for decline in health…

Source: CMS Form 2567, inspection 2018-06-07, tag G0710 · view on CMS
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Minor Patient And Caregiver Education

The Agency (HHA) failed to provide teaching and education for 1 of 1 patient with a diagnosis of insulin dependent diabetes mellitus and elevated blood glucose levels, from a total of 17 sampled records reviewed (MR #4), resulting in the potential for unidentified health concerns, unmet care needs…

Source: CMS Form 2567, inspection 2018-06-07, tag G0714 · view on CMS
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Minor Communication With Physicians

The Agency (HHA) failed to ensure the physician was promptly notified of the patient's elevated blood glucose levels and elevated pain levels, for 1 patient who was insulin dependent and had a diagnosis of chronic pain (MR #4) and 1 of 2 patient's with untreated Stage II Pressure Wounds (MR #15)…

Source: CMS Form 2567, inspection 2018-06-07, tag G0718 · view on CMS
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Minor Onsite Supervisory Visit Every 14 Days

The Physical Therapist (PT) failed to supervise the services provided by the home health aide, in the patient's home, no less frequently than every 14 days for 1 of 2 records where Home Health Aide services were being provided, from a total of 17 records reviewed, (MR's #16) resulting in the…

Source: CMS Form 2567, inspection 2018-06-07, tag G0808 · view on CMS
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Minor Discharge And Transfer Summaries

The Home Health Agency (HHA) failed to ensure the discharge summary was complete, provided the patient's current health status at the time of discharge, progress toward goals, and forwarded to the physician in 5 of 5 closed discharged records, from a total of 17 records reviewed (MR #16, 1, 2, 9…

Source: CMS Form 2567, inspection 2018-06-07, tag G1022 · view on CMS
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