Healthy Living at Home- Fresno, LLC

One of four sampled patients (Patient 1) was not afforded the right to participate in planning of care when Patient 1 was discharged from the agency without Patient 1 or Patient 1's family participation in the decision to discharge.

The agency failed to ensure all personnel furnishing services maintained liaison to ensure coordination of care and supported the goals in the plan of care (POC) for one of four sampled patients (Patient 1), when Licensed Vocational Nurse (LVN) 1 did not communicate with the agency about Patient…

The agency failed to ensure the Registered Nurses (RNs) counseled and taught one of four sampled patients (Patient 1) when Patient 1's care giver reported recurring issues with Patient 1's indwelling urinary catheter which required several emergency room (ER) visits.