Hcr / Hcr Home Care Chha (Plattsburgh)

Failure to consult with the physician when changes occur in the patient's condition has the potential for unmet patient needs and/or negative patient outcomes.

Failure to conduct the initial assessment within the required time frame has the potential to result in unmet patient needs and negative patient outcomes.

The agency failed to ensure services are provided in accordance with the physician's Plan of Care (POC) in two of seventeen patient records (Patient # 3 and 11).

The agency failed to ensure in four of seventeen records (Patient # 2,10, 11 and 16) professional staff maintain an accurate, current and clearly documented record related to the provision of the patient's care.

The agency failed to ensure a complete Plan of Care (POC) was developed to meet the individualized needs of the patient in fourteen of seventeen patient records reviewed (Patient # 2, 3, 4, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 and 17).

The agency failed to ensure services are provided in accordance with the Plan of Care (POC) in four out of seventeen records (Patient # 1, 10, 12, 15 ).

The agency failed to ensure in five out of seventeen records (Patient # 1, 8, 12, 14, 17) professional staff maintain an accurate, current and clearly documented record related to the provision of the patient's care.

Failure to provide the patient with information concerning what disciplines will be furnishing care and the frequency of the visits has the potential to result in the patient's inability to exercise their rights.

The agency failed to ensure that patients are informed, before care is initiated, of their potential financial liability for services provided in six out of seventeen records reviewed (Patient # 1, 7, 10, 12, 13, 14).

Failure to conduct the initial assessment within the required time frame has the potential to result in unmet patient needs and negative patient outcomes.

The agency failed to ensure a complete Plan of Care (POC) was developed to meet the individualized needs of the patient in five out of seventeen records (Patient # 1, 2, 3, 13, 15).

Failure to notify the physician of changes alter or that suggest the need to alter the POC has the potential to result in unmet patient needs and negative patient outcomes.