Hca Virginia Healthcare at Home

The agency failed to develop an individualized plan of care and ensure care was provided according to the patients' plans of care in eight (8) of seventeen (17) medical records reviewed in the survey sample.

The agency failed to ensure written notice of the patient's rights and responsibilities and the HHA's transfer and discharge policies were provided to each patient in three (3) of seventeen (17) medical records reviewed in the survey sample.

The agency failed to ensure each patient received an OASIS privacy notice in three (3) of seventeen (17) medical records reviewed in the survey sample.

The agency failed to obtain the patient's or legal representative's signature confirming that he or she has received a copy of the notice of rights and responsibilities in two (2) of seventeen (17) medical records reviewed in the survey sample.

The agency failed to provide each patient with a medication schedule and instructions in seven (7) of seven (7) home visits conducted in the survey sample.

The agency failed to provide each patient with written information on treatments to include therapy services to be administered by agency personnel in seven (7) of seven (7) home visits conducted in the survey sample.