Haven Healthcare

The Home Health Agency (HHA) failed to ensure a copy of the current plan of care (POC- information identified based upon the patient identified needs and development of appropriate interventions) was provided to one of 5 sampled patients (Patient 3).

The Home Health Agency (HHA) failed to ensure the Condition of Participation (conditions that health care organizations must meet in order to begin and continue participating in the Medicare [a federal health insurance for people 65 or older, and some people under 65 with certain disabilities or…

The Home Health Agency (HHA) failed to ensure the Condition of Participation for Care Planning, coordination, quality of care was met as follows; The HHA failed to ensure a plan of care was formulated and physician's treatment order was obtained for one of 7 patients' (Patient 2) nephrostomy (a…

The home health agency (HHA) failed to ensure a plan of care was formulated, and physician's treatment order was obtained for one of 7 patients' (Patient 2) who had a nephrostomy (a small tube to drain urine from kidney) site.

The Home Health Agency (HHA) failed to coordinate care and services for 1 of 7 sampled residents.

The home health agency (HHA) failed to implement the accepted standards of infection control practice when the Registered Nurse did not follow proper nursing bag technique for 1 out of 7 sampled patients (Patient 2).

The home health agency (HHA) failed to ensure one of seven sampled patients (Patient 1) had the right to be free from physical abuse (the willful infliction of injury with resulting physical harm) and sexual abuse (non-consensual sexual contact of any type) by failing to: 1. Ensure Patient 1 who…

The Home Health Agency (HHA) failed to report allegations of physical abuse (the willful infliction of injury with resulting physical harm) and sexual abuse (non-consensual sexual contact of any type) immediately (without delay; at once) to the Department for one of seven sampled patients (Patient…

The SN (skilled nurse) failed to provide indwelling catheter (tube that drains urine from the bladder to a drain bag) care as per physician’s order for one of seven sampled patients (Patient 5).

The visiting nurse failed to notify the attending physician for one out of seven sampled patients (Patient 5), who had sediments (solid materials) present in the urine.