Guaranteed Medical Services, Inc.

The Agency failed to develop strategies to address potential emergencies identified as risks.

The Agency failed to have a communication plan that included the required names and contact information.

Director of Nursing/Agency Supervisor Policy and staff interview, it was determined the Agency failed to maintain and implement a surveillance program to identify, prevent, control, monitor and track staff and Pts.

The Agency failed to notify IDPH of a recent change in management.

The Agency failed to ensure the POC contained wound care treatment orders for 1 of 1 (Pt. #7) reviewed for wound care and treatment.

The Agency failed to ensure it obtained Physician orders for wound care treatment for 1 of 1 (Pt. #7) reviewed for would care and treatment.

The Agency failed to ensure Pts. were assessed for the status of the Influenza and/or Pneumococcal vaccine at the (SOC) Start of Care per Agency policy.

The Agency failed to ensure the administrator employed qualified staff to provide Home Health Aide services.

The Agency failed to ensure that Patients' medication profile was accurate and contained all medications the Pts. are currently taking.

The Agency failed to ensure that services were provided as indicated on the PsOC.

The Agency failed to ensure the SN supervised the Home Health Aide every two weeks.