Grace Compassion Home Health Agency

The agency failed to ensure the patient received the home health services that were written in an individualized plan of care that identified patient-specific measurable outcomes and goals, and which was established, periodically reviewed, and signed by a doctor of medicine, osteopathy, or podiatry…

The agency failed to provide treatments and services necessary to avoid physical harm or neglect for 1 (Patient 3) of 3 patients reviewed for patient rights.

The agency failed to ensure in advance of and during treatment, that patients were informed and consented to the care furnished by the agency to include; completion of all assessments; establishing and revising the plan of care; the disciplines that will furnish the care; the frequency of visits…

The agency failed to ensure all patient care orders, including verbal orders, were recorded in the plan of care for 3 (Patients 1, 2 and 3) of 3 active patients’ records reviewed.

The agency failed to ensure services and treatments are administered only as ordered by a physician or allowed practitioner for 1 (Patients 3) of 3 active patients’ records reviewed.

The Home Health Agency failed to promptly alert the relevant physician(s) or allowed practitioner(s) to any changes in the patient's condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered for 2 (Patients 1 and 3) of 3 active patients’…

The agency failed to provide written notice of the agency's transfer and discharge policy for 2 (Patients #1 and 2) of 2 patients who received home visits from the surveyor.

The agency failed to ensure the patient plans of care were complete and included all required elements.