Gifted Touch Home Healthcare, LLC

The agency failed to ensure patient rights were maintained; the agency failed to ensure it obtained signed consent for the care to be furnished, the cost of services, the disciplines required to furnish the care, and the frequency of visits (see G0434), and failed to ensure services were provided…

The agency failed to ensure comprehensive assessments accurately reflected patients' health status (see G528), failed to ensure comprehensive assessments accurately reflected patients' goals (see G530), and failed to document the patient's need for home health services (see G532).

The agency failed to include all elements required in the Plans of Care (see G574), failed to ensure orders were incorporated into the Patient's Plan of Care (see G576), and failed to ensure communication occurred with the ordering provider for the development and implementation of a coordinated…

The agency failed to ensure an accurate HHA POC was provided to the HHA in 1 of 1 patient receiving HHA services.

The agency failed to ensure it obtained signed consent for the care to be furnished, the cost of services, the disciplines needed to furnish the care, and the frequency of visits with 10 of 10 patients.

The agency failed to ensure services were provided as ordered in the POC with 8 of 10 active records reviewed.

The agency failed to ensure comprehensive assessments accurately reflected patients' health status, including psychosocial status, in 8 of 10 active clinical records reviewed.

The agency failed to ensure comprehensive assessments accurately reflected patient-centered goals and/or care preferences, in 10 of 10 active records reviewed.

The agency failed to document the patient's need for home health services, in 2 of 10 active clinical records reviewed.

The agency failed to include all elements in patients' Plans of Care, in 8 of 10 active clinical records reviewed.

The agency failed to ensure all orders were incorporated into the Patient's record in 1 of 1 patient receiving home health aide services.

The agency failed to ensure communication occurred with the ordering provider for the development and implementation of a coordinated plan of care with 10 of 10 active records reviewed.