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Gentiva Health Services

(336) 288-11813150 North Elm Street Suite 102, Greensboro, NC 27408
CMS Certification Number 347075 · Proprietary · Medicare-certified since 09/22/1977
7deficiencies since 2018
1serious
3inspections
3.5CMS quality stars
Data from CMS inspection reports (Form 2567), 2018-01-02 to 2026-10-15, downloaded 2026-10-20; CMS agency list file dated 2026-05-27. What the labels mean

Inspection 2024-09-16

· Complaint · no deficiencies cited · CMS source report (PDF)

Inspection 2020-02-12

· Recertification, Sample Validation · 2 deficiencies · CMS source report (PDF)
Moderate Conformance With Physician Orders

Staff interviews the agency failed to follow MD orders for home health aide services for 1 of 5 patients[#6] and failed to follow the MD order regarding dressing changes for 1 of 5 patients with wounds [#11]. The findings included: The policy, Physicians Orders [revised 9/28/18] was provided on…

Source: CMS Form 2567, inspection 2020-02-12, tag G0578 · view on CMS
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Minor Plan Of Care Must Include The Following

The agency failed to ensure the Plan of Care [POC] included all medications used by the patient in 5 of 17 charts reviewed [# 12, 14, 16, 1, and 15] The findings included: The policy, Assessment [revised date 9/28/18] was provided by the Assistant Director of Operations on 2/12/20. The policy…

Source: CMS Form 2567, inspection 2020-02-12, tag G0574 · view on CMS
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Inspection 2019-11-01

· Complaint · 5 deficiencies · CMS source report (PDF)
Serious Skilled Professional Services

The condition is not met based on policy review, clinical record review, and staff interviews, the agency lacked assessments among the nurse, physical therapist and physician, failed to obtain changes in wound care orders for a patient with a deteriorating wound, failed to assess a wound at the…

Source: CMS Form 2567, inspection 2019-11-01, tag G0700 · view on CMS
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Minor Interdisciplinary Assessment Of The Patient

The agency failed to coordinate assessments with the interdisciplinary clinicians for 1 of 2 patients with wounds (#3) and 1 out of 1 patient (#3) with a diagnosis of Diabetes.

Source: CMS Form 2567, inspection 2019-11-01, tag G0706 · view on CMS
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Minor Development And Evaluation Of Plan Of Care

The agency did not obtain changes in wound care orders for a deteriorating wound for 1 of 2 patients with wounds (patient #3), and 1 of 1 patient with a diagnosis of Diabetes (#3).

Source: CMS Form 2567, inspection 2019-11-01, tag G0708 · view on CMS
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Minor Preparing Clinical Notes

Agency policy review and interviews with the staff the RN [registered nurse] failed to assess a wound at the time of admission for 1 of 3 charts reviewed [#1]. The findings included: Agency policy Assessment, with a revised date of 9/28/19, was provided by the agency director on 10/30/19. The…

Source: CMS Form 2567, inspection 2019-11-01, tag G0716 · view on CMS
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Minor Nursing Services Supervised By Rn

The agency failed supervise the LPN for 1of 2 patients with wounds (#3) and 1 out of 1 patient (#3) with a diagnosis of Diabetes.

Source: CMS Form 2567, inspection 2019-11-01, tag G0726 · view on CMS
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