Genesis Total Healthcare, LLC

The agency failed to ensure the registered nurse included safety measures in the patient care instructions for the home health aide in 4 of 5 (MR# 1, 2, 4 and 6) records reviewed in which the patient received home health aide services, out of a total of 10 records reviewed.

The home health agency failed to advise the patients of the state's toll-free home health telephone hot line number, 1-800-882-6006, for the 95 currently active patients, resulting in not providing the patients the right to be informed of the state's telephone number to submit complaints or…

The agency failed to ensure the specific details of the medication review findings were documented as part of the comprehensive assessment in 7 of 10 records reviewed (MR #1, 2, 3, 4, 5, 6, and 7) out of a total of 10 records reviewed, resulting in the potential for adverse medication reactions or…

The agency failed to ensure the plan of care included measurable and individualized goals and outcomes as required in 10 of 10 records reviewed out of a total sample of 10 records reviewed (MR #1-10).

The agency failed to ensure the transfer and discharge summary included the reason for transfer or discharge, the status of problems identified throughout the course of care, the patient's overall status, a summary of care or services provided during the certification period, the summary was sent…