Four Seasons Home Health Services Inc

The Agency failed to ensure physician orders were appropriately authenticated in 4 of 4 sampled patient records (Patient 1, 2, 3, and 4.) Specifically, the physician signature on the Plans of Care were illegible and the agency was unable to provide documentation, such as a signature log or other…

The Agency failed to ensure patients were provided with written information identifying the name of Agency’s Administrator for 3 of 3 patients reviewed (Patients 1, 2, and 3.) The failure to provide patients with the name of the Agency’s Administrator prevented the patients from having the required…

The Agency failed to ensure patients were provided with written information identifying the name and contact information of the Agency’s Clinical Manager for 3 of 3 patients reviewed (Patients 1, 2, and 3.) The failure to provide patients with the name and contact information of the Clinical…

The Agency failed to ensure that staff providing services to patients participated in the Agency’s QAPI (Quality Assessment and Performance Improvement Program.) Specifically, the Agency failed to demonstrate participation by physical or occupational therapy, Home Health Aide, Master Social Worker…

The agency failed to ensure each of the hha tasks listed at 484.80(b)(3)(iii) and (ix)(D) (training topics/tasks) were evaluated by observation of the hha performance of the tasks for 1 (Employee B) of 1 hha personnel record reviewed.

The agency failed to provide written notice of the agency's transfer and discharge policy for 3 (Patients #1, 2 and 4) of 3 patients who received home visits from the surveyor.