Flower Home Health, Inc

The agency failed to develop a policy and procedure to collaborate with local, regional, State and Federal emergency preparedness officials to cooperate in the planning efforts and maintain an integrated response during a disaster or emergency for seven of seven sampled patients (patients 1, 2, 3…

The agency failed to develop a back-up communication plan with Federal, State, tribal, regional and local emergency management agencies, in the event of communications (phone service, including cellular phone and internet) failure during a disaster or emergency, for seven of seven sampled patients…

The agency failed to accurately code the Outcomes and Assessment Information Set (OASIS - an assessment tool) for one of seven sampled patients, (Patient 3).

The agency failed to ensure nursing documentation was complete on two of seven sampled patients, Patient 6 and Patient 2. This failure had the potential to negatively affect the health and safety of Patient 6 and Patient 2: 1. For Patient 6, the Licensed Vocational Nurse (LVN 1) did not complete…

The agency failed to ensure services were provided as ordered by the physician to one of seven sampled patients, Patient 3. This failure had the potential to negatively affect the health and safety of Patient 3. Findings: During a review of the Home Health Certification and Plan of Care (Physicians…

The agency failed to ensure a medication schedule and instructions were provided to one of seven sampled patients, Patient 3. This failure had the potential to negatively affect the health of Patient 3. Findings: During a review of the Home Health Certification and Plan of Care (Physicians Orders -…