Florida Home Bound Mental Health Agency Inc

The Home Health Agency (HHA) failed to protect and promote the exercise of patient rights: the HHA failed to inform patients of their rights (G408); The HHA failed to provide written notice of the patients’ rights and responsibilities, and the HHA's transfer, and discharge policies as set forth in…

The Home Health Agency failed to inform 3 out of 3 Sampled Patients (SP) of their rights.

The Home Health Agency (HHA) failed to provide written notice of the patients’ rights and responsibilities under this rule, and the HHA's transfer, and discharge policies as set forth in paragraph (d) of this section to 3 out of 3 Sampled Patients (SP).

The Home Health Agency failed to obtain the patients’ or legal representatives’ signatures confirming that 3 out of 3 Sampled Patients (SP) received a copy of the notice of rights and responsibilities.

The Home Health Agency (HHA) failed to ensure that 1 out of 3 Sampled Patients (SP) participated in, was informed about, or authorized the HHA to change the patient's health insurance provider on the patient's behalf.

The Home Health Agency failed to advise, orally and in writing, of: (i) The extent to which payment for HHA services may be expected from Medicare, Medicaid, or any other federally-funded or federal aid program known to the HHA, (ii) The charges for services that may not be covered by Medicare…

The Home Health Agency (HHA) failed to advise 3 out of 3 Sampled Patients (SP) of the state toll free home health telephone hot line, its contact information, its hours of operation, and that its purpose is to receive complaints or questions about local HHAs.