Excel Health Services

The agency failed to ensure visits were conducted according to the plan of care for one of seven medical records reviewed (Patient #1) . The census was 51. Findings include: Review of the active medical record for Patient #1 revealed a start of care date of 06/08/18. Review of the plan of care for…

The agency failed to ensure all orders were recorded on the plan of care for one of seven medical records reviewed (Patient #2).

The agency failed to ensure home health aide services were provided according to the plan of care for two of seven medical records reviewed (Patient #4 and #5).

The agency failed to complete supervisory visits every 14 days for one of seven patients reviewed who were receiving skilled services (Patient #5).

The Administrator failed to ensure the home health agency's current address was accurate on the agency brochure and client packet.