Epeople Health Care, Inc. D/B/a Ekidzcare

The agency failed to complete the initial assessment visit within 48 hours of referral, or within 48 hours of the patients return home, or on the physician-ordered start of care date, for five (5) of nine (9) clinical records (CR#1, CR#4, CR#5, CR#7, CR#8).

The agency failed to provide home health aide services, in accordance with the written orders of the physician, for one (1) of nine (9) clinical records (CR) reviewed (CR#9).

The agency failed to ensure that everyone entering the health care facility is screened and triaged for COVID-19 for one (1) of one (1) observations (Observation #1).

The agency failed to meet the definition of a home health agency, by being staffed and equipped to provide skilled nursing and at least one other therapeutic service for one (1) of one (1) interviews conducted (Interview #1).

The governing body failed to ensure documentation of the administrator responsible for all day to day operations of the home health agency was included on the organizational chart (0942, 0944); failed to document in writing the alternate administrator (0942, 0944); failed to ensure a clinical…

The governing body failed to assume full legal authority and responsibility for the agency's overall management and operation, and the provision of all home health services by not having an on-site full-time administrator.

The governing body failed to assume full legal authority and responsibility for the agency's overall management and operation, and the provision of all home health services by not having an on-site full-time administrator.

The agency failed to list the contact information for the HHA administrator, including the administrator's name, business address, and business phone number in order to receive complaints.

The governing body failed to appoint a qualified administrator.

Based in the review of the organization chart, agency policies and interview with local operations manager/scheduler, the governing body failed to appoint a qualified administrator who was responsible for all day to day operations of the home health agency.

The governing body failed to ensure that a clinical manger is available during all operating hours.

The governing body failed to employ a qualified registered nurse for one (1) of one (1) registered nurse on the employee register.

Governing body failed to appoint an alternate to the administrator in the absence of the administrator, the qualified, pre-designated person, was not identified and did not have written authorization by the administrator or governing body to assume the same responsibilities and obligations as the…

The governing body failed to have an on-site alternate administrator and or a clinical supervisor available during all operating hours.

The governing body and regional clinical director failed to have a clinical manager to make patient and personnel assignments.