Enhabit Home Health

The agency failed to enforce its grievance policy requiring timely review, investigation, and response to patient complaints for one of three inactive patients (Patient #4) in that: Patient #4’s complaints were not documented or investigated until 8 days after Patient #4’s requested discharge from…

The home health agency failed to ensure agency staff provided optimal care to achieve the goals and outcomes identified in the patient's plan of care for two of five Patients (#2 and #4) with a change in health condition or status, whose clinical records were reviewed, in that: 1. There was no…

Findings included: RR of document titled, Job Description of Clinical Team Leader dated 11/01/23 signed by ADON on 5/6/25, read in part... …Clinical: …11. Review and process vital signs reports; document follow up action and physician notification RR of Patient #2 clinical record revealed a SOC on…