Elara Caring

The agency failed to ensure clinical documentation was complete and appropriately authenticated and dated in accordance with currently accepted standards of practice for four patients (#1, #4, #13, and #2), out of a total sample of 17 patients.

The agency failed to ensure staff provided care and services ordered by the physician as indicated in the plan of care (POC) for two patients (#5, and #10), out of a total sample of 17 patients.

The agency failed to ensure there was communication shared with the physician when services were not provided, as ordered, for one patient (#5), out of a total sample of 17 patients.

The Agency failed to ensure Client #1 was free from misappropriation, when it was reported that in July of 2023 Homemaker (HM) #1 1 took three rings from Client #1’s home and pawned them.

The Agency failed to ensure Patient #1 was free from misappropriation, when it was reported that in January of 2023 Home Health Aide (HHA) #1 misappropriated a total $33.78 from him/her, when he used Patient #1's credit card to make grocery store purchases for items for his (HHA #1) own personal…

The Agency failed to ensure Client #1 and Client #2 were free from misappropriation, when it was reported that during February 2022 Homemaker #1 misappropriated more than $5,000 from Client #1 and Client #2 by stealing, forging and cashing two of their bank checks and making unauthorized purchases…

The Agency failed to ensure Client #1 was free from physical abuse, when it was reported that on 11/19/21, Home Health Aide (HHA) #1 physically abused Client#1 by pushing his/her chair over so he/she fell onto the floor, and then dragged Client #1 across the floor into another room.