Eastern Home Health, Inc

The agency failed to ensure that the Outcome and Assessment Information Set data (OASIS, assessment data that home health agency collected and reported to the Centers for Medicare & Medicaid Services) was accurate and accurately reflected the patient’s status for one of three sampled patients…

The agency failed to ensure services were provided as ordered by the physician for 1 of 3 sampled patients (Patient 2).

The agency failed to ensure to the individualized plan of care (POC) developed in consultation with agency’s staff included physician’s orders for physical (PT) and occupational therapy (OT) for one of three sampled patients (Patient 1).

The agency failed to ensure effective communication and coordination of care occurred for three of three sampled patients (Patient 1, Patient 3, and Patient 2), when the agency did not conduct Care Conferences (a meeting to discuss the care needs for patients).