Eagle Home Healthcare

The agency failed to ensure the emergency preparedness plan was reviewed and updated at least every two years.

The agency's Emergency Preparedness and Disaster Plan the agency failed to document a community-based risk assessment, utilizing an all-hazards approach.

The agency failed to have emergency preparedness policies that addressed notifying State and local officials of any on-duty staff that they are unable to contact.

The agency failed to ensure two home health aides (Staff B and Staff C) demonstrated knowledge of emergency procedures.

The agency failed to conduct exercises to test the emergency plan at least annually.

The agency failed to ensure home health aide services were provided in accordance with the ordered frequency and duration as listed in the plan of care for two (Patient #5 and #7) of seven medical records reviewed.

The agency failed to ensure care was provided as ordered for two of four medical records reviewed (Patients #1 and #3).

The agency failed to ensure a comprehensive assessment was completed at the end of the 60 day certification period for one of four medical records reviewed (Patient #1).

The agency failed to ensure a plan of care was completed at the end of the 60 day certification period for one of four medical records reviewed (Patient #1).