Dependable Healthcare Services Inc

The agency failed to develop an emergency plan that included a process for cooperation and collaboration with local, regional, tribal, State and Federal emergency preparedness officials.

The agency failed to ensure that procedures to follow up with on duty staff and patients to determine services that are needed in the event that there is an interruption in services during or due to an emergency and to inform State and local officials of any on duty staff or patients that they are…

The agency failed to ensure that the EP plan includes alternate means identified for communicating with Federal, State, tribal, regional, and local emergency management staff.

The agency failed to ensure that EP plan includes a method for sharing information and medical documentation for patients under the agency's care, as necessary, with other healthcare providers to maintain the continuity of care during an emergency.

The agency failed to conduct exercises to test their Emergency Preparedness Plan annually, which may be a community based full scale exercise or an individual facility-based exercise.

The agency staff failed to ensure that accepted standards of practice were followed for infection control for one patient (#4) of 2 home visits conducted out of 7 sampled patients.

The agency failed to ensure 1 Home Health Aide (HHA #1) received at least 12 hours of in-service training during each 12 month period, out of 2 HHA employees files reviewed.

The Agency failed to ensure that the physician ordered plan of care was followed for 1 patient (#7) from 7 sampled patients.

The agency failed to ensure that clinical notes were completed timely for 2 patients (#4 and #7), out of a total sample of 7 patients.

The Agency failed to ensure that staff communicated with the physician that the plan of care was not implemented for 1 patient (#7), out of a total of 7 sampled patients.

The facility failed to ensure a registered nurse (RN) or other appropriate skilled professional who was familiar with the patient, the patient's plan of care, and the written patient care instructions completed a supervisory assessment of 1 Home Health Aide (HHA #1) out of 2 applicable patient (#4)…