Cuyuna Reg Medical Ctr Homehealth, Palliative & Hospice Care

The agency failed to develop and implement emergency preparedness policies and procedures which addressed a system of medical documentation that preserves patient information, protects confidentiality of patient information, and secures and maintains availability of records.

The agency failed to ensure their emergency preparedness policies and procedures addressed the use of volunteers in an emergency, or other emergency staffing strategies, including the process and role for integration of State and Federally designated health care professionals to address surge needs…

The agency failed to ensure 7 of 7 patients (P1, P2, P3, P4, P5, P6, P7) were informed and consented to services or care being provided, including any ongoing changes in services.

The agency failed to complete a comprehensive drug regimen review to ensure the accuracy of all medications/dosage for 1 of 7 patients, (P5) whose medications were reviewed during home visit and record review.

The agency failed to ensure the plan of care (POC) included a description of safety measures to protect against injury for 4 of 7 patients (P1, P4, P5, P7) reviewed in the sample.

The agency failed to obtain physician orders for physical therapy visits, for 1 of 7 patients (P6), reviewed for home care services.