Criticare Home and Nursing Services

Employees failed to follow basic infection control practices for one (1) of three (3) observations (OBS).

The agency failed to ensure that staff documented that services were provided in accordance with the plan of care for four (4) of seven (7) CR reviewed.

The agency failed to ensure that the medication profiles contained times of medication administration for three (3) of seven (7) CR reviewed.

The agency failed to ensure that the plan of care contained orders for all care to be provided for two (2) of seven (7) CR reviewed.

The agency failed to ensure the initial assessment visit be held either within 48 hours of referral, or within 48 hours of the patient's return home, or on the physician ordered start of care date for four (4) out of ten (10) clinical records reviewed (CR#2, CR#5, CR#6, and CR#9).