Cornerstone Home Health, Inc.

The agency failed to ensure administrative policy information related to agency grievance procedures were included in patient rights admission information for all patients.

The agency failed to ensure OSDH complaint hotline contact information was included as a part of the agency’s grievance and complaint procedures in the patient admission information packets for all patients.

The agency failed to ensure initial patient assessment occurred within 48 hours of referral and showed no coordination between the agency and physician for one (Patient #1) of eight patients.

The agency failed to ensure individualized patient POC included: 1. Identification of wound sites and wound care interventions for two (Patient #2 and #3) of eight and; 2. Skilled nursing intervention goals for one (Patient #4) of eight patients.

The agency failed to ensure an OT evaluation with implementation of a subsequent treatment plan was ordered for one (Patient #3) of eight patients.

The agency failed to ensure: 1. SN conducted assessments of patients pain every visit and report to the physician pain level greater than 6 for one (Patient #1) of eight patients; 2. PT conducted evaluation and implemented treatment plan for one (Patient #1) of eight patients; 3. SN visits were…

The agency failed to ensure SN visit notes were started, completed and authenticated for one (Patients #1) of eight patients.