Constellation Home Care

The agency licensed personnel failed to provide the ordered services.

The agency licensed personnel failed to follow agency policies.

The agency nurses failed to ensure the plan of care addressed the patient’s individual needs and failed to follow physician’s orders.

For one of twelve current patients (Patient’s #5) the agency licensed personnel failed to ensure interdisciplinary communication of the patient’s needs.

The home health nurse failed to follow agency policies.

The agency failed to notify the patient's health care provider of a change in a patient's condition.

Agency Licensed Practical Nurse (LPN) and Registered Nurse (RN) failed to provide the necessary monitoring.

The agency staff failed to develop an individualized plan of care based on assessment of the patient's risks, with interventions to prevent skin breakdown.

The agency nurses failed to communicate with the physician to clarify the patient's needs in the plan of care.

The agency staff failed to follow the physician-certified plan of care.

The agency failed to provide the necessary education to the patient and/or family.