Constant Care Home Health Services LLC

The facility failed to ensure 100% of staff were either vaccinated or have been granted a qualifying exemption, or are identified as having a temporary delay as recommended by the Centers for Disease Control and Prevention (CDC) within 90 days from the effective date of the healthcare worker…

The agency failed to ensure 100% of staff were either vaccinated or have been granted a qualifying exemption, or are identified as having a temporary delay as recommended by the Centers for Disease Control and Prevention (CDC) within 90 days from the effective date of the healthcare worker vaccine…

The agency failed to provide home health services as written in the patient's plan of care for one of five medical records reviewed (Patient #1).

The agency failed to fully investigate an allegation of physical and verbal abuse by a home health aide (G482).

The agency failed to ensure an updated comprehensive assessment was completed appropriately for one of three medical records reviewed (Patient #3).

The agency failed to ensure patients received services as written in the physician ordered plan of care for two of three medical records reviewed for home health aide services (Patient #2 and #3).

The agency staff failed to provide a home health aide (HHA) with written patient care instructions for one of three medical records reviewed (Patient #3).

The agency failed to fully investigate an allegation of physical and verbal abuse by a home health aide for one of three medical records reviewed (Patient #1).

The agency failed to ensure the home health aide (HHA) provided services in accordance with the plan of care for one of three medical records reviewed for HHA services (Patient #2).

The agency failed to ensure a supervisory visit was performed at least every 60 days while the aide was providing services for one of three patients reviewed who were not receiving skilled services (Patient #3).

The home health aide failed to provide services as ordered by the physician.

The registered nurse.

The Home Health Agency failed to ensure patient complaints were promptly investigated.

The home health agency failed to ensure the physician was notified that Patient #8 was witnessed selling medication.

The agency failed to ensure Home Health Aide (HHA) services were provided as ordered.

The agency failed to provide all services according to the plan of care for one of three patients reviewed (Patient #2).

The agency failed to ensure home health aide supervisory visits for non skilled patients were completed while the aide was present for one of three patients reviewed who were receiving non skilled services (Patient #1).

The agency failed to provide the ordered number of skilled nurse visits for one of four sampled patients (Patient #3).