Compassionate Home Health Care LLC

The agency failed to ensure services and treatments were administered by agency staff only as ordered by a physician for 1 of 1 active patients reviewed who received physical therapy (PT) and occupational therapy (OT) (Patient #8).

The agency failed to ensure a Plan of Care had been established for 1 of 1 patient reviewed who the agency accepted for care pro-bono (Patient #11).

The agency failed to ensure each patient's Plan of Care included an accurate list of medications for 1 of 16 patient records reviewed (Patient #13).

The agency failed to ensure patient-specific written care instructions for the certified nurse aide (CNA) were prepared by the registered nurse (RN) for 2 of 4 patients reviewed who received CNA services (Patients #9 and #16).

The agency failed to ensure certified nurse aide (CNA) supervision occurred at least every two weeks for 1 of 4 patients receiving skilled nursing care and CNA services (Patient #8).