Choice Health at Home

The agency's registered nurse failed to review all medications the patient was taking as part of the comprehensive assessment.

The agency's staff failed to update and revise the comprehensive assessment within 48 hours of two patients that returned home from a hospital admission of greater than 24 hours for reason other than diagnostic testing.

The agency failed to have an individualized Plan of Care that included patient specific interventions.

The agency failed to integrate home health aide services.

The agency failed to provide the patient and/or caregiver with written information outlining a visit schedule including frequency of visits by home health agency staff.

The nurses failed to prepare clinical notes the day services were rendered and failed to record a complete, accurate record of direct contact with a patient that reflected the patient's most current condition and services rendered as ordered in the Plans of Care.

The agency failed to send a transfer summary to the receiving health care facility or failed to send the transfer summary within 2 business days of knowledge of the transfer for patients were hospitalized.