Cheyenne Regional Medical Center Home Care Services

Staff interview the agency failed to ensure patients received services according to the POC for 3 of 17 sample residents (#3, #14, #15) reviewed for frequency of home visits.

The agency failed to ensure the initial assessment visit was completed within the required timeframe for 1 of 17 sample patients (#4).

Staff interview the facility failed to ensure all identified areas of concern were adequately incorporated into the plan of care for 5 of 17 sample patients (#5, #6, #7, #9, #14).

The agency failed to ensure HHA supervisory visits were completed every 14 days for 1 of 17 sample patients (#4) who received HHA services.

The agency failed to ensure supplies available for use were not expired in 2 of 3 agency locations (Cheyenne, Wheatland).