Centerwell Home Health

Staff interview, the agency delayed the start of care for 1 of 3 patients (Patient #2).

Agency policy and staff interview the SN [skilled nurse] failed to follow the Physician Orders/Plan of Care [POC] related to wound care [dressing] for 2 of 3 charts [#1 and 3]; and failed to notify the physician when vital signs were outside given parameters for 1 of 3 charts [#2] and failed to…

Agency policy review and staff interview the agency failed to include all pertinent information to the Plan of Care for 1 of 3 charts reviewed [#3]. The findings included: On 6/18/20 at approximately 11:45 am the policy, "Care Planning" with a revised date of 5/13/20 was provided by the Executive…

Staff interview the Home Health Agency failed to notify the patient's daughter of plans for discharge for 1 of 1 patient [#1]; and failed to provide written notification in advance of discharge for 1 of 3 discharge patients [#2]. The findings include: The "DISCHARGE OR TRANSFER" policy received…