Centerwell Home Health

The Agency failed to ensure that 4 (P-1, P-4, P-5 and P-7) of 4 patients observed during home visits, were included in the overall planning of care including informing the patient/caregiver in advance of the days in which services would be provided, from a total of 17 sampled records reviewed…

The agency failed to conduct a patient-specific, comprehensive assessment that accurately reflected the patient’s current health status based on past medical history that included dates of onset, exacerbations, treatments and outcomes, and history of events leading to current home care needs in 13…

The Agency failed to ensure the patient's Activity of Daily Living needs were adequately met in the patient's home for 1 (P-1) of 1 patient observed during a Home Health Aide visit of a patient who required assistance with grooming and toileting, from a total of 17 sampled records reviewed…

The agency failed to ensure the plan of care was patient specific and individualized to the patient's identified needs, covered all pertinent interventions with reportable parameters for 3 of 17 records reviewed (P#'s 14, 16 and 17), and failed to ensure the goals on the Plan of Care were…

The agency failed to ensure medications and services were provided only as ordered by the physician for 2 (P-14, P-4) records of patients who were recertified for continuing services, from a total of 17 records reviewed, resulting in the potential for the provision of inappropriate care and…

The agency failed to ensure clinical notes were accurate for 2 of 17 (P-8 and P-15) records reviewed, resulting in the potential to negatively affect the health and well-being of these patients.

The agency failed to ensure the discharge summary was completed and detailed the health status of the patient at the time of discharge for 1 (P-2) of 2 discharge records reviewed, of 5 total discharge records, from a total of 17 sampled records reviewed, resulting in the potential for unidentified…

The agency failed to ensure an informed consent was obtained by the patient's representative and the notification of their right to exercise the patient's rights in 1 of 2 records reviewed in which the patient had dementia or cognitive impairment (MR# 7) out of a total of 17 records reviewed…

The agency failed to ensure the Plan of Care included objectively measurable and individualized goals in 17 of 17 records reviewed (MR#s 1-17) out of a total of 17 records reviewed, resulting in a potential for failure to measure progress toward achievement of desired outcomes.

The agency failed to ensure the registered nurse conducted a review of the patient's medications for any potential adverse effects such as: side effects, drug interactions, and duplicate drug therapy; and failed to ensure the physician was informed of major/severe drug interactions for 9 of 17…

The agency failed to ensure that Home Health Aide (HHa) services were provided at the frequency ordered by the physician in the plan of care for 5 of 10 (MR#'s 11, 13, 14, 16 and 17) records reviewed, resulting in the potential for physical decline and unmet care needs.