Catherine Rose Home Health Agency, LLC

The agency failed to furnish the patient and/or patient’s legal representative with the contact information for the home health agency administrator, to include: the administrator's name, business address, and business phone number for the purpose of receiving complaints, prior to the patient…

The agency failed to supply the patient and/or the patient’s legal representative with an OASIS privacy notice to all patients for whom the OASIS data is collected, prior to providing care for 3 of 3 skilled home visits conducted (Patient #1, #3, #7).

The agency failed to supply the patient and caregiver with written instructions communicating the name and contact information for the home health agency’s clinical manager for 3 of 3 home visits conducted (Patient #1, #3, #7).

The agency failed to ensure HHA supervisory visits were completed every 14 days for patients receiving skilled professional services for 1 of 1 clinical record with HHA and skilled services reviewed (Patient #2).

The agency failed to ensure documentation was maintained of discharge summaries sent to patients' primary care provider after patients’ discharge from the agency for 2 of 3 closed records reviewed (Patient #8, #9).